Question 1

Is there a fire pit available?

Accepted Answer

We do not have fire pits available in this space.

Question 2

How many can fit in each tent?

Accepted Answer

Each tent can fit about 50 people.

Question 3

What months are we open?

Accepted Answer

We will have availability June through September.

Question 4

How many people can attend your Festival?

Accepted Answer

A maximum of 75 people can be accommodated at your wedding festival.

Question 5

Is the venue dog friendly?

Accepted Answer

Yes, your pup is welcome to join the fun!

Question 6

What does the venue provide for the ceremony?

Accepted Answer

Access to our open-air amphitheater, 75 white wooden chairs, two different wedding backdrops to choose from and a small PA system.  We do not provide officiant for your ceremony.

Question 7

What does the venue provide for the reception?

Accepted Answer

Access to our two (2) Giant Nordic Kata Tent along with custom wooden tables and benches for your 75 guests. All our chairs and tables will be set prior to your arrival and are included in your rental.

Question 8

Does the venue provide decorations?

Accepted Answer

We will have adirondack chairs and a fire pit (weather permitting) near your Giant Nordic Kata Tent for you guest to enjoy. Outside of these items, we do not have any other décor on property.

Question 9

Can I decorate in the Giant Nordic Kata Tents?

Accepted Answer

You are welcome to bring other decorations for your ceremony and festival. You and your wedding coordinator will be responsible for set up and strike of all décor items you bring and set. Anything left behind will be discarded.

Some items we do NOT permit: open flames; hanging décor from the tent walls, artificial confetti or loose glitter or any size, rice, Silly String, fake snow, or loose faux flower petals and floating lanterns are not permitted. All these items are harmful to local wildlife and considered litter.

Question 10

Do I need to provide my own lighting?

Accepted Answer

No, the tent will have white lights strung throughout the space to set the tone for your festival.

Question 11

Does the tent have electricity?

Accepted Answer

No, aside from the provided power for lighting, there is no additional power inside the tents.

Question 12

Can we rent additional tents?

Accepted Answer

No. The only tents on property are the two (2) Giant Nordic Kata Tents.

Question 13

Can we have a DJ?

Accepted Answer

No, there will be live music scheduled at the Hideaway Brew Garden that will be shared entertainment for your guest and ours. Music starts when the Hideaway opens at 5pm and the live bands begin at 8pm.   The Hideaway regularly books some of the best bands in town. We can provide our band schedule for this summer upon request.

Question 14

Do you require Wedding Day Insurance?

Accepted Answer

Yes - Special Event Insurance can be purchased through your own insurance company or through online options like WedSafe and WedSure. The average cost is $175. Proof of insurance is due no later than three weeks prior to you festival.

Question 15

Do you require a Day of Event Coordinator?

Accepted Answer

Yes, you are required to hire a third party Day of Event Coordinator. This will ensure a stress free day. The venue does not provide wedding planning services. We can make recommendations if you need them.

Question 16

What if it rains?

Accepted Answer

Rain or shine, the show must go on! If we are anticipating bad weather outside of light rain, the venue will contact your Day of Event Coordinator and determine a plan for your event. In a situation where inclement weather is deemed unsafe, the venue will instruct guests to seek shelter in their vehicles. If rain is forecasted, the two (2) Giant Kata Tents are large enough to host both the ceremony and reception if needed.

Question 17

Do you have a Bridal Suite available on property?

Accepted Answer

We do not have a bridal suite available on property, but we do have relationships with neighboring hotels, which are within close proximity to our venue and can arrange shuttle service.

Question 18

How long do we have the venue on our wedding day?

Accepted Answer

?  All couples have access to the venue from 11:00 a.m. -11:00 p.m. on Friday & Saturday. Please note that 11:00a access is primarily for any vendors or decorating that needs to happen prior to your ceremony. When scheduling your Ceremony and Reception please note that our F&B does not open until 5pm and Live Music starts at 8pm.

Question 19

Can we setup or store items the day before the wedding?

Accepted Answer

Setting up or storing items at the venue the day prior to you wedding is not doable.

Question 20

Can we take pictures anywhere on the property day of?

Accepted Answer

You are welcome to take pictures anywhere on the property. We do ask that no one gets into the pond or disturbs the wildlife for any photo opportunity.

Question 21

Do you have a preferred vendors list?

Accepted Answer

Yes, we will have a small list of vendors that you can find HERE.

Question 22

What is your alcohol policy?

Accepted Answer

Under no circumstances can you or your guests bring outside alcohol onto the property. All alcohol sales have to go through the Brew Garden. We have alcohol packages available.

Question 23

What is your food policy?

Accepted Answer

We have food packages available provided by Levy Restaurants. You are also welcome to use another caterer at additional cost. Please note that if you do use a specific cater they will need to provide all their own equipment to prep, serve and clean up. We will provide an exact location where they can set to prep. There will be no other location for them to set up.

Question 24

Can we bring a cake?

Accepted Answer

You are welcome to bring your own cake or desserts for your wedding. You and your Day of Event Coordinator will be responsible for the cutting of the cake, distribution of the cake and clean up.

Question 25

Is there plenty of space for parking?

Accepted Answer

Yes. – add map (identify ADA) – RIDE SHARE- LIMOS.

Question 26

Do you have restrooms available?

Accepted Answer

Yes, the restrooms on the property.

Question 27

When do we have final walkthrough/rehearsal?

Accepted Answer

Final walk through will be organized between the couple and the venue typically two weeks out from your wedding. Rehearsals will also need to be organized through the venue, as there could be another festival going on the night before yours.

Question 28

What is your date “Hold Policy”?

Accepted Answer

We can hold one date as a courtesy for up to 72 hours after the contract is sent out electronically to be signed. After that time, we reserve the right to release your date to other interested couples if we have not heard back from you. Before a contract is sent out, we operate on a first come, first served basis when it comes to date selection.

Question 29

Do you have a damage deposit?

Accepted Answer

We do! Our Damage Deposit is $500.00 and is a separate fee from your Venue Rental Fee. The Damage Deposit is fully refundable according to the provisions of your contract.  Expect up to 3 business days to hear back from the venue on any damages.

Question 30

Is there a deposit to reserve a date?

Accepted Answer

Yes, it is 50% of the total. Please note any deposit payments are non-refundable and this includes cancellations due to weather. The deposit can be paid via credit card or personal check. Please note paying via credit card there will be a 3.5% processing fee.

Question 31

When is the final payment due for my festival?

Accepted Answer

Three weeks prior to your wedding date.  The final payment can be paid via check payable to the NOW Arena.

Question 32

Marriage license reminder:

Accepted Answer

Reminder when getting your marriage licenses it must be in Cook County.

The Hideaway

Festival Pricing